Last Updated: December 19, 2019

Introduction

Thank you for your interest in Arbor Pharmaceuticals, LLC. We invite you to explore our website and learn more about us and our products. As you do so, you should know that we respect your privacy and are committed to protecting the personal information that you share with us. This Privacy Policy summarizes our standards for collecting, using, storing and sharing the personal information that we collect.

Our Privacy Policy applies to the information we collect both online and offline. We collect information online via www.arborpharma.com and other Arbor Pharmaceuticals websites that link to this privacy policy, e-mail, and other web-based tools. We collect information offline via mail, telephone, and in person.

We reserve the right to update or change this Privacy Policy. This policy indicates the date it was last updated or revised. Please refer to this page regularly to stay aware of updates to our privacy practices.

What is – and is not – personal information? What is meant by “de-identified” information and “aggregated” information?

When we use the term “personal information”, we are referring to information that can be readily used to identify a specific living person. Examples of personal information that we might collect from you include your name and your street or e-mail address. All of those items of information can be used to identify you.

Information that relates to you, but cannot be used to identify you, is not “personal information.” So, for example, your state of residence is a piece of information about you, but it is not, by itself, “personal information.” However, if we collect your street address and your state of residence and we put them together in our systems, we would treat both pieces of information as “personal information” because, when taken together, they can be used to identify you.

De-identified information is information that has been stripped of features that would permit the identification of a specific living person. When information about multiple people is put together, it is referred to as “aggregated” and de-identified information. Sometimes, Arbor may choose to aggregate personal information obtained from individuals through a variety of different channels. When we do so in a manner consistent with this Privacy Policy and any other privacy notices that we may have provided to you.

Why does Arbor collect personal information?

We collect personal information in order to provide you with our products and services. We also collect personal information to improve your experience as a user of our website and also to improve others’ experience as well. Sometimes the personal information that we collect enables you to use online resources or obtain communications about topics of interest to you. We also analyze the personal information we collect so that we can identify and offer new products and services.

How do we collect personal information?

Direct Collection. We collect personal information from you when you voluntarily provide it to us by, for example, filling in an online form or participating in an interactive display. Contact details—your name, street address, e-mail address, telephone number, birth date, etc.—are often collected in this manner. So is health status, so that we can provide you with information that is more likely to be relevant to you.

Indirect Collection, including Cookies, Web Beacons and Similar Technologies. As you navigate our website, we collect information from you indirectly based on your online behavior. We collect your Internet Protocol (IP) address which identifies the device used to access our website. We also collect Cookies. Cookies store information about your preferences, record user-specific information on which pages of our website you access or visit, and help us personalize or customize our web page content based upon your browser.  

While most browsers are set to accept cookies by default, you can set yours to refuse cookies or to alert you before accepting them. Your browser manufacturer has information on changing the default setting for your specific browser. However, be aware that if you do not accept cookies from our websites, you may not be able to use some of the features of our websites.

We may use Google Analytics, a third party provider of analytics tools or a similar third party service to analyze information about visits to our website. For information about opting out of Google Analytics please visit: https://tools.google.com/dlpage/gaoptout.

Our site does not recognize so-called “do not track signals” sent by some browsers, so if you want to manage cookies placed by our site, please use your browser’s cookie settings as discussed above.  Arbor Pharmaceuticals does not track its customers over time and across third party websites to provide targeted advertising.

Third Party Links and Websites

Our Privacy Policy does not apply to third party online resources, even if our website offers courtesy links to them. We do not control the content or the privacy practices of third party resources, therefore we advise you to read the Privacy Policy of any website or other online resource that you visit to make sure that you understand and agree with it.

Does Arbor collect personal information from children?

No. Our websites are not directed at children under the age of 18 and we do not knowingly collect the personal information of minors. If we are made aware that we have inadvertently collected the personal information of a minor, we will delete it immediately. Where requests for information about a medication are permitted by law, people requesting information about a medicine that is indicated for use in children must be 18 years old or older.

How does Arbor store and secure personal information?

We strive to protect personal information as it is transmitted from your computer to our online resources and servers. Due to the open nature of the Internet, we cannot guarantee that our interactions with you, and yours with us, will be free from unauthorized access by third parties. We protect our servers and data with a firewall and endeavor to protect personal information in our possession, custody or control from unauthorized access, disclosure, alteration or destruction. Employees and business partners with access to your personal information must have a business-related “need to know” in order to perform their job functions for us. However, we also depend on you to help secure your information by protecting your own copies of passwords and related access codes for our online resources.

Does Arbor disclose your personal information to third parties?

Yes. Arbor may share your personal information with its service providers, but only to the extent necessary to facilitate their provision of services to Arbor. In addition, if Arbor decides to reorganize or divest its business through sale, merger or acquisition, it is possible that personal information may be shared with actual or prospective buyers. Except where explicitly permitted or required by law, or provided in this Privacy Policy, personal information will not otherwise be shared without your consent.

Does Arbor sell your personal information to third parties?

No. Arbor does not sell your personal information to third parties. The personal information we collect is used only for the purpose of providing products and services to you.

Can you choose whether and when to share personal information with Arbor?

Yes. If you do not want to provide any personal information to Arbor online, you can decline to enter personal information into forms or data fields on websites. You can also refuse to use personalized services offered by online resources. However, you do need to bear in mind that some online resources are only available to people who do choose to provide their personal information.

If you do provide some personal information online, some Arbor online resources may ask you if we can use and disclose your personal information to add you to contact lists, and to identify other services and promotions of possible interest. You can manage proposed additional uses of personal information about you by giving or withholding permission (e.g., by “checking” or “un-checking” boxes or “radio buttons” on Web forms). You can also opt out of receiving future email communications from Arbor by using the “unsubscribe” feature on emails you receive from Arbor.

Point of Contact

If you have any questions about our privacy policy and our privacy practices, please contact us at:

Arbor Pharmaceuticals, LLC
Six Concourse Parkway, Suite 1800
Atlanta, GA 30328
Phone: 678-334-2420
Email: [email protected]